Volvo recalls 9,930 EX30 models in the US over detaching head restraint cushions

A head restraint cushion that comes loose in a crash is the problem behind a new recall of the Volvo EX30 in the United States. Volvo Car USA is calling back 9,930 vehicles, and the fix is a dab of adhesive applied by a dealer at no cost to the owner.

The recall was filed with the US safety regulator, NHTSA, on 9 October under campaign number 26V671000. It covers certain 2025 and 2026 EX30 models and the 2026 EX30CC. Volvo's own reference for the action is R10396.

What is wrong

The filing says the head restraint cushion on the front seats may detach during a crash. The regulator lists the affected component as the front seat assembly head restraint. The stated consequence is a higher risk of injury if the cushion comes away when it is needed most.

Nothing in the record tells owners to stop driving the car. The entry carries no instruction to park the vehicle or to leave it outside, and the repair is not an over-the-air software update. It is a workshop job.

The remedy

Dealers will apply adhesive to reinforce how the cushion is attached to the head restraint. Volvo will not charge for the work. Owner notification letters are expected to be mailed on 30 November 2026, so the written notice is still some weeks off.

Owners who want to ask questions in the meantime can ring Volvo Car's customer service on 1-800-458-1552. The vehicle identification numbers involved became searchable on the NHTSA website on 9 October, so a specific car can be looked up there.

Key details

The record lists the 9,930 figure as the potential number of units affected, spread across the 2025 and 2026 EX30 and the 2026 EX30CC.